Terms of service

Last Updated: August 29, 2026

These Terms of Service govern your use of mundojoyass.shop and purchases made through the Mundo Joyas online store.

The website is operated by:

MUNDO JOYAS, INC., doing business as Mundo Joyas

By accessing this website, browsing products, creating an account, or placing an order, you agree to these Terms of Service and the policies referenced on this website.

Online Store

mundojoyass.shop offers Fashion Jewelry online.

Our online store is dedicated exclusively to Fashion Jewelry products available for online purchase.

Gold-plated jewelry, solid gold jewelry, yellow gold jewelry, white gold jewelry, diamond jewelry, and other fine-jewelry products are available exclusively at our physical Miami store and are not offered for online purchase through this website.

In-store purchases may be subject to separate terms and conditions.

Product Information

We make reasonable efforts to provide accurate information about our products, including:

Product names
Descriptions
Materials
Dimensions
Colors
Photographs
Prices
Availability

Fashion Jewelry products are described according to their actual materials and characteristics.

We do not represent Fashion Jewelry as solid gold, white gold, natural diamond, sterling silver, natural pearl, or any material that it is not.

Product colors and appearance may vary slightly due to:

Lighting conditions
Photography
Device display settings
Normal manufacturing variations

Pricing

All online prices are displayed in:

U.S. Dollars (USD)

unless otherwise stated.

Prices and product availability may change without notice.

Changes will not affect successfully completed orders unless correction is required due to:

Technical errors
Pricing mistakes
Product availability issues
Applicable legal requirements

Applicable taxes will be calculated and displayed during checkout when required.

Orders

Submitting an order through mundojoyass.shop does not automatically guarantee acceptance.

Mundo Joyas may refuse or cancel an order when reasonably necessary due to:

Product availability issues
Payment problems
Suspected fraud
Incorrect pricing information
Technical errors
Legal restrictions

If payment has already been collected for an order that is canceled, an applicable refund will be issued.

Payment

Customers must use an available payment method displayed during checkout.

All orders are subject to successful payment authorization.

For additional information, please review our:

Payment Policy

Shipping

Eligible U.S. online orders receive:

FREE Standard Shipping

Our order cut-off time is:

4:00 PM Eastern Time (ET)

Normal processing time:

1–2 business days

Estimated Standard Shipping transit time:

3–7 business days

For complete details, please review our:

Shipping Policy

Returns, Exchanges & Refunds

Eligible Fashion Jewelry purchases may be returned within:

30 days from delivery

Mundo Joyas provides:

Free return shipping for approved eligible returns
No restocking fee
Eligible exchanges subject to availability

Approved refunds are processed within:

7 business days after the returned item is received and approved

For complete requirements, please review our:

Return & Refund Policy

Customer Support

Mundo Joyas provides customer assistance through:

Live Chat Support

Available directly on:

mundojoyass.shop

Email

support@mundojoyass.shop

Phone

(786) 332-4931

Our team can assist with questions regarding:

Orders
Products
Shipping
Returns
Exchanges
Refunds

Website Use

You may not use this website for:

Illegal activities
Fraudulent purposes
Unauthorized access
Abusive activities
Attempts to damage website functionality or security

You may not interfere with the operation, security, or availability of this website.

Intellectual Property

Website content owned by Mundo Joyas, including:

Branding
Logos
Text
Graphics
Product content
Website materials

may not be reproduced, copied, distributed, or commercially used without permission except where permitted by applicable law.

Third-party trademarks and materials remain the property of their respective owners.

Third-Party Services

Certain website functions may depend on third-party providers, including:

Payment processors
Shipping carriers
Ecommerce technology providers
Analytics services
Customer support services

Third-party services may operate under their own terms and privacy policies.

Accuracy and Availability

We make reasonable efforts to maintain accurate product information, pricing, availability, and website content.

However, we do not guarantee that:

The website will always operate without interruption
Every product will always remain available
All information will always be error-free

Limitation of Liability

To the extent permitted by applicable law, Mundo Joyas will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of this website.

Nothing in these Terms limits consumer rights or remedies that cannot legally be excluded.