Privacy policy
Last Updated: August 29, 2026
This Privacy Policy explains how MUNDO JOYAS, INC., doing business as Mundo Joyas's, collects, uses, discloses, and protects information when you visit or make a purchase through mundojoyass.shop
Mundo Joyas's respects your privacy and is committed to handling personal information responsibly and transparently.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction information
- Products viewed or purchased
- Device and browser information
- IP address
- Website usage and interaction information
Payment information may be collected and processed by payment providers available through our checkout.
Mundo Joyas's does not store complete payment card details when those details are processed directly by the applicable payment provider.
How We Use Information
We may use personal information to:
- Process and fulfill orders
- Arrange shipping and returns
- Provide order confirmations and updates
- Process refunds and exchanges
- Respond to customer service requests
- Provide assistance through email and Live Chat Support
- Detect or prevent fraud and unauthorized activity
- Maintain and improve our website
- Improve customer experience
- Comply with applicable legal and regulatory obligations
- Provide marketing communications where permitted and applicable
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Operate website functions
- Remember customer preferences
- Support checkout functionality
- Understand website performance
- Analyze how visitors interact with our online store
- Improve customer experience
Browser settings may allow you to control certain cookies.
Some website functions may not operate correctly if necessary cookies are disabled.
Service Providers
We may share information with trusted service providers that help us operate our business, including:
- Ecommerce platform providers
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Customer-support services
- Fraud-prevention providers
These providers receive information only as necessary to perform services on our behalf or as permitted by applicable law.
Advertising and Analytics
We may use analytics and advertising services to understand website activity, improve our services, and measure marketing effectiveness.
Depending on applicable law, certain disclosures of personal information for targeted advertising may be considered “sharing,” “sale,” or targeted advertising activities even when no money is exchanged directly.
Where required by law, eligible customers may have the right to opt out of certain uses or disclosures of personal information.
Payment Information
Payment transactions are processed through payment methods and providers available during checkout.
Mundo Joyas's does not directly store complete payment card information when payment processing is handled by third-party payment providers.
Customers should review the privacy policies of applicable payment providers for additional information regarding payment data handling.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Provide customer service
- Maintain business and transaction records
- Resolve disputes
- Enforce agreements
- Meet legal obligations
Security
Mundo Joyas's uses reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable laws, you may have rights relating to your personal information, including:
- Requesting access to your information
- Requesting correction of inaccurate information
- Requesting deletion of certain information
- Receiving information about certain disclosures
You may also have the right to opt out of certain targeted advertising, sharing, or sale activities where applicable.
To submit a privacy request, contact:
support@mundojoyass.shop
We may need to verify your identity before completing certain requests.
Marketing Communications
If you receive promotional emails from Mundo Joyas's, you may unsubscribe using the unsubscribe option included in the communication.
Transactional communications related to:
- Orders
- Shipping
- Returns
- Refunds
- Customer support requests
may still be sent when necessary.
Live Chat Support
Mundo Joyas's may provide customer assistance through Live Chat Support available on:
Information shared through Live Chat may be used to respond to customer questions, provide support, assist with orders, and improve customer service.
Children's Privacy
Our website is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information improperly, please contact us.
Third-Party Links
Our website may contain links to third-party websites or services.
Mundo Joyas's is not responsible for the privacy practices, security, or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy when our business practices, services, technology, or legal requirements change.
The updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
Questions or requests concerning this Privacy Policy may be sent to:
Mundo Joyas's / MUNDO JOYAS, INC.
Physical Store Address:
1333 SW 8th Street
Miami, FL 33135
United States
Phone:
(786) 332-4931
Email:
support@mundojoyass.shop
Website:
mundojoyass.shop